Reference

Terms Conditions That Cover Your mdpick4 Account

These terms set out exactly what you agree to when you open and use your mdpick4 account — from how deposits via PayPal, Venmo, and Play+ are handled to how withdrawals are processed and what happens if you need to close your account.

Account eligibility by statePayPal, Venmo & Play+ payment termsWithdrawal verification rulesAccount suspension conditionsHow to request changes
mdpick4 Terms Conditions That Cover Your mdpick4 Account
HOW WE HANDLE YOUR DATA

Account Security and Policy Transparency

Data Retention

We retain your account data — including transaction records for PayPal, Venmo, and Play+ payments — for as long as required by applicable state law and no longer than necessary for audit purposes.

Cookie Policy

Cookies on mdpick4 track session activity and payment flow to keep your account wallet state consistent across your mobile browser and desktop. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected with SSL encryption across all pages. We strongly recommend enabling two-step verification — available in account settings — to prevent unauthorized access to your wallet.

Requesting Changes

To update or correct your account details, submit a request through live chat or email with supporting ID. Changes to payment methods — including swapping a Venmo handle or adding a Play+ card — require re-verification.

TERMS CONTACT PATHS

Reach Us About Your Account Terms

Team online

Live Chat

Start a live chat session directly from your account dashboard. A support agent can clarify any term, walk you through a payment hold, or explain a suspension notice in plain language.

Email Support

Send a detailed message to our support address for account-specific questions, identity verification requests, or written confirmation of any terms-related decision we have made on your account.

Account Help Center

The Help Center inside your account lists common terms questions — payment verification steps, withdrawal timelines, and what documentation is needed to resolve an account hold.

Common Questions About These Terms

Below are the questions we hear most often from people reading through the account agreement for the first time. If your question is not covered here, our live chat team can walk you through any specific clause.

These terms apply to anyone who opens an account on mdpick4. Access is available only where state law permits online sports betting or casino activity, and you confirm eligibility when you register.

No. The PayPal account you use for deposits must be registered in your name. Shared or third-party payment accounts will cause a withdrawal hold until ownership is verified.

If online betting or casino access becomes restricted in your state after registration, we will notify you and your account will be placed in a withdrawal-only status so you can retrieve your balance.

Send a written request to our support email with your account email and a valid photo ID. We will provide a copy of stored account data within the timeframe required by applicable state law.

Accounts may be suspended for suspected fraud, use from an ineligible state, mismatched payment details, or repeated failed identity verification. We will notify you and explain the route to reinstatement.

Submit a closure request through live chat or email. Any remaining balance linked to a verified PayPal, Venmo, or Play+ account will be returned before the account is permanently deactivated.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.